PRIVACY NOTICE AND LEGAL TERMS
To our customers and suppliers:
At Sebastianmat Software and Hardware Technologies we are committed to protecting your privacy. This privacy notice details the information that you provide us as a user of our services, how we collect it, what we do with it and how we protect it.
"In compliance with the provisions of the Federal Law on Protection of Personal Data held by individuals", we inform you that this message, including its annexes, is owned by Sebastianmat Software and Hardware Technologies and is addressed exclusively to its recipient and may contain confidential or privileged information. If you are not the recipient of this message or have received it in error, please let us know and delete it as soon as possible. Any unauthorized retention, distribution, disclosure, copying or use of this message and its attachments is prohibited.
Software and Hardware Technologies Sebastianmat does not issue opinions or generate formal commitments through this means, therefore positions and commitments agreed upon in email must be formalized in writing and through the person empowered to do so, without which Software and Hardware Technologies Hardware Sebastianmat will not assume responsibility of any kind.
Privacy notice: In order to ensure the protection and privacy of your personal data, as well as to regulate access, rectification, cancellation and opposition to their handling, we have developed a privacy policy that helps you understand how Your information is used in accordance with article 16 of the Political Constitution of the United Mexican States and articles 1, 15 and 16 of the Federal Law on Protection of Personal Data held by individuals.
On the other hand, we inform you that Sebastianmat Software and Hardware Technologies does not transfer personal information to third parties.
In the event that we do not obtain your express opposition for your personal data to be transferred in the manner and terms described above, we will understand that you have given your tacit consent for it.
You are informed that the personal data that you freely and voluntarily provide through this means, will be subject to the provisions of the Privacy Notice, which can be consulted on the website: www. sebastianmat.com
Comprehensive e-Commerce Privacy Notice.
The Personal Identification Data (including geolocation), contact, and financial (jointly referred to as "Personal Data") requested, are processed by Sebastianmat Software and Hardware Technologies, in its capacity as responsible (hereinafter "Software and Hardware Technologies"). Sebastianmat Hardware”, a term that includes the following trade names and internet sites: Sebastianmat Software and Hardware Technologies - Sebastianmat.com, United States of Mexico, with the following primary purposes:
We may process your Personal Data for the secondary purposes listed below:
You may express your refusal to process your Personal Data regarding secondary purposes within a period of 5 business days after having given your consent to this Privacy Notice through the following link:
info@ sebastianmat.com
We inform you that, at the time you register your account, make a purchase or sign up for our Newsletter, we will collect your Personal Data and obtain your consent for these purposes in accordance with the provisions of this notice of Privacy.
We inform you that we may transfer your personal data to third parties with whom we have a legal relationship, in the following cases and for which we will previously obtain your consent:
Additionally and in accordance with applicable legislation, we may transfer your personal data without the need to obtain your consent to:
On the other hand, your personal data may be sent by Sebastianmat Software and Hardware Technologies, without the need for your consent, in the following cases to service providers with whom you have a legal relationship and who act as managers of the processing of your personal data, in terms of what is established in the legislation:
By virtue of the foregoing, said persons may not use the information provided by Sebastianmat Software and Hardware Technologies in a manner other than that established in this Privacy Notice. These transfers and referrals of personal data will be carried out with all appropriate security measures, in accordance with the principles contained in the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and the Guidelines of the Privacy Notice (hereinafter and jointly “The Legislation”).
In addition to the information you provide us, Sebastianmat Software and Hardware Technologies. may collect information such as the user's IP address, MAC address, browser type, domain name and specific pages within the site through which they had access, as well as the time of interaction with the Internet page of Technologies of Software and Hardware Sebastianmat., cookies and web beacons with the purpose of compiling statistics of the browsing behavior of our users and directing you, on the same site, information about products that could be of interest to you. The personal information you provide us is stored in controlled databases with limited access. In the case of the use of cookies, the "help" button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable all cookies.
When buying a product online, you will be asked for bank details which will be handled in a secure, complete and confidential manner since we use SSL security certificates signed by a valid certifying entity (Global Sign), which are created by an encryption algorithm SHA256 implemented under the secure protocol TLS 1.2 in such a way that the information sent is transmitted encrypted to ensure its protection.
Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the legislation. The confidentiality of your personal data will be maintained by effectively establishing and maintaining administrative, technical and physical security measures to prevent damage, loss, alteration, destruction, use, access or improper disclosure.
In case of making any modification or update to this Privacy Notice, it will be made known to you on the following Internet pages:
You can consult the changes to the Privacy Notice on the following Internet sites:
Procedure to pay attention to ARCO Rights (Access, Rectification, Cancellation and Opposition), revocation of your consent to the processing of your Personal Data and limitation of use or disclosure thereof.
The Personal Data that you provide us in your ARCO Right request, request to revoke your consent to the processing of your Personal Data or request to limit the use or disclosure of the same, will be treated with the following primary purpose:
ARCO Rights, Revocation of Consent.
To start the process of requesting the ARCO Right (Right of Access, Rectification, Cancellation, or Opposition of your Personal Data) or to revoke your consent to the processing of your Personal Data, you may do so through the following mechanisms:
Limitation of Use or Disclosure.
You can limit the use or disclosure of your Personal Data to stop receiving advertising or promotional messages through the following means:
Writing addressed to the Privacy Office. The document must be submitted to the following address: info@sebastianmat.com,
Once your request has been submitted in the pre-established format, the Privacy Office may request, in a period not exceeding 5 business days, the information and/or documentation necessary for its follow-up, as well as for the accreditation of your identity, according to the terms established by the Legislation. Therefore, you will have 10 business days after receipt to meet this requirement. Otherwise, your request will be deemed not submitted.
In a subsequent period of 20 business days, said Office will issue a resolution, which will be notified to you by the means of contact that you have established in your request. Once the resolution is issued and if it is appropriate (partially or totally), the Privacy Office will have 15 business days to adopt said resolution.
The terms and deadlines indicated in the previous paragraphs may be extended only once if necessary and you must be notified through the means of contact that you have established.
The revocation and exercise of the ARCO Rights will be free, and you must cover only the justified shipping costs, or the cost of reproduction in copies or other formats established in your request.
In the event that you consider that the protection of your personal data has not been duly addressed, we inform you that you have the right to go before the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information consult the following website: www.inai.org.mx
Date of last update: 01/01/2018.
· Updating of our databases;
· Creation of your account for the sale of merchandise with home delivery;
· Online purchases;
· Products section;
· Pick up your order and delivery of the product(s);
· Notify you of the current status of your special order, escrowed merchandise, or merchandise under repair;
· Carry out the payment process and the corresponding billing, if required;
· Address doubts, complaints, comments, suggestions, clarifications, returns and follow up on them;
· Quality in the service;
· In the case of Sebastianmat Software and Hardware Technologies, to affiliate you to our Partners program, to attend to the renewal of your membership and to update both your personal data and those of additional memberships.
· In the case of Sebastianmat Software and Hardware Technologies, for the recurring delivery subscription program.
· Carry out the process of registering the purchased vehicle in the Public Vehicle Registry (REPUVE) when necessary.
· Send you promotions, advertising, benefits and discount coupons from Sebastianmat Software and Hardware Technologies and from those companies belonging to the same corporate group as subsidiaries, affiliates, affiliates, subsidiaries or controllers, and even from third parties that are our business partners and suppliers;
· To carry out the analysis that allows you to offer and, where appropriate, grant you financial products and/or services in accordance with existing regulations;
· To know their consumption habits, tastes and preferences to offer them those products that are suitable for them;
· Prepare marketing studies, market segmentation, statistics;
· Invite you to participate in our events, contests, raffles, promotions and activities on social networks, website, store, mobile application, call center, etc., in which, as part of the mechanics, we may request images, photographs or videos of themselves to publish them in electronic media or mass media. If you are a winner, we may contact you to deliver the corresponding prize and we may publish your name and images, photographs or videos of you in electronic media or mass media to evidence said delivery. When the delivery of the prizes is carried out through a third party, we may transfer your personal data with said third party to contact you and deliver the corresponding prize.
one. Third parties with whom we have a contract, such as Financial Institutions, which may carry out the analysis to offer you and, where appropriate, grant you financial products and/or services in accordance with the applicable regulation and to carry out any activity necessary for such purposes. .
two. National or international companies of the same group, such as subsidiaries, affiliates, affiliates, controlled or controllers of Sebastianmat Software and Hardware Technologies for the purposes established in this Privacy Notice;
3. Third parties that support us with everything related to your online purchase.
Four. In the case of Sebastianmat de CV Software and Hardware Technologies, with third parties that support us to provide you with attention or assistance for special benefits as part of the contracting of your membership;
5. Third parties, national or foreign consultants or auditors to carry out monitoring processes, compliance with applicable legislation, compliance with our policies, procedures, guidelines, manuals or internal protocols.
7. Process, investigate, resolve and respond to any of the aforementioned requests.
8. Our website www.sebastianmat.com in which you must duly fill out the form that we make available to you in order to be provided with the folio corresponding to your request.
9. By means of a letter addressed to the Privacy Office.
10. (a) Using the unsubscribe link found within the messages you receive via email and/or SMS (Short Message Service for its acronym in English which are sent to mobile phones) (b) registering your phone number in the "Public Registry to Avoid Publicity" of the Federal Consumer Protection Office to stop receiving messages by phone. For more information in this regard, visit the website www.profeco.gob.mx
eleven. By means of a letter addressed to the privacy office.
12. The full name of the holder and his email address and/or address where he wishes to receive the response to his request.
13. A clear, precise and specific description of the personal data with respect to which one seeks to exercise any of the aforementioned rights, as well as the detail of any element or document that facilitates the location of the personal data.
14. Legible copy of a valid official identification of the owner and, in the case of a procedure carried out by a legal representative, a power of attorney signed before 2 witnesses or a copy of the corresponding public instrument as well as a copy of the current official identification must also be attached. of the legal representative.
fifteen. In the case of an ARCO Right to Rectification of Personal Data, the documentation that supports the request must be attached.
· To prepare market studies or surveys;
· To send you offers and/or advertising;
For what purposes do we collect and use your personal data?
The personal data collected will be used only for the following purposes:
Customers:
Provide the services and products required by you before Sebastianmat Software and Hardware Technologies
· To process a credit or financing authorization before Sebastianmat Software and Hardware Technologies
For the granting of credit or financing by Sebastianmat Software and Hardware Technologies
· Inform about changes or new products or services that are related to the one contracted or acquired by the client.
· To comply with obligations to our customers.
Evaluate the quality of the service, and carry out internal studies to improve the quality of the service and products provided by Sebastianmat Software and Hardware Technologies
Providers:
Keep updated the list of providers of Software and Hardware Technologies Sebastianmat
· Request quotes for goods and/or products, prepare a purchase order and follow-up of the deliveries of the goods or products requested by Sebastianmat Software and Hardware Technologies
· Generation of payments for contracted commitments.
Personal data collected directly, the personal data collected for the purposes set forth in this Privacy Notice are collected in the following ways:
1. When you provide them to us directly.
2. When we obtain information through other sources that are permitted by law, such as employment telephone directories. The data we obtain by these means may be, among others:
· Name and/or company name
· Direction
· Telephone
· Email
Information that is collected directly
Contact:
1. Full name and/or company name
2. Email
3. Home phone
4. Office phone
5. Cell
6. Address (Street, Number, Neighborhood, City, State, Postal Code, Country)
7. Official Identification
8. Proof of Address
9. CURP
10. RFCs
11. Articles of Incorporation and Legal Powers
12. Registration with the SHCP
13. Public Deed of any Property
Credit Card Data:
1. Credit Card Number
2. Name of the Holder
3. Expiration date
Financial information:
1. Audited Financial Statements
2. Tax Declaration
3. Bank account number and institution
4. Authorization to request credit reports
All information will be safeguarded and protected under the security measures established by the personal data area in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, in order to guarantee its protection.
sensitive personal data
We inform you that in order to comply with the purposes set forth in this privacy notice, sensitive personal data will be collected and processed, such as: bank information, financial situation, tax and property data, for which your express consent will be requested.
Exercise of ARCO rights
You have the right to access your personal data that we have and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their treatment for specific purposes.
The mechanisms that have been implemented for the exercise of said rights are through the presentation of the respective request to the email address info@sebastianmat.com Attention – Personal Data Protection Area.
The request must contain the full name (name or names and surnames), a simple copy of their official identification, or in electronic media, a digitized version of it (scan), the clear and precise description of the personal data with respect to which seeks to exercise any of the aforementioned rights, indication of the email or physical address that it designates for notifications and a contact telephone number.
The deadline to attend to your request will be within a maximum of twenty days from the date of receipt of your request for access, rectification, cancellation or opposition, you will be given an answer about the origin of the request by means of an email addressed to to your person, sent to the email address that you have indicated in the application itself or by sending a letter to the physical address that you have indicated for such purposes (the twenty days will be considered fulfilled at the time of delivering the document to the postal service).
Revocation of the processing of your personal data. You have the right to revoke the treatment of your personal data that we have when you consider that they are treated for purposes other than those indicated in this privacy notice, not consented to or the contractual or service relationship has ended.
How to limit the use and disclosure of personal data?
At Sebastianmat Software and Hardware Technologies we are committed to making the best effort to protect the security of the personal data that you are providing, through the execution of legal acts, the use of technologies that control the access, use or disclosure without authorization of the information. personal; For this purpose, personal information is stored in databases with limited access that are located in facilities and controlled with security mechanisms.
Likewise, you have the right to limit the use and disclosure of your personal data that we possess, when you consider that it is no longer necessary to receive information about our products, for which you must request it by submitting a request to the email address email info@sebastianmat.com – Personal Data Protection Area.
Transfer of personal data
Personal data may only be transferred to third parties through: (I) express consent, (II) by resolution or order of a judicial or administrative authority and (III) in the case of personal information that is considered public by law. We promise not to transfer your personal information to third parties without your consent, and the exceptions provided for in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to carry out this transfer under the same terms established by that law.
Information Transfer
We transfer your information for certain purposes and to third parties, as follows:
· The Sebastianmat Software and Hardware Technologies family of companies: We share your information with the Sebastianmat Software and Hardware Technologies family of companies as necessary to: process and store data; provide access to our services; provide customer service; make decisions about service improvements and content development; and as described in the use of information section of this privacy statement.
· Service Providers: We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us in providing the service. For example, we contract with service providers to provide marketing, communications, infrastructure, and IT services that personalize and enhance our service, process credit card and other payment transactions, provide customer service, collect debt , analyze and improve data, including information regarding our users' interaction with our website, and process our consumer surveys. In the course of providing such services, these companies may have access to your personal or other information. We do not authorize them to use or transfer your personal information, unless it is related to the services they provide.
· Promotions: We may offer joint promotions or programs that require the sharing of information with third parties as a condition of participation. When running these types of promotions, we may share your name and other information related to the completion of the incentive. Please note that third parties are responsible for their own privacy practices.
· Protection of Sebastianmat Software and Hardware Technologies, and others: Sebastianmat Software and Hardware Technologies. and its service providers may transfer personal information when we or they reasonably believe that such transfer is necessary to (a) comply with any applicable law, regulation, legal process or governmental request; (b) enforce applicable terms of use, including investigation of possible violations; (c) detect, prevent, or address illegal or suspected illegal activity (including fraudulent payment), security or technical issues; or (d) protect the rights, property, or safety of Sebastianmat Software and Hardware Technologies, its users, or the public from harm, as required or permitted by law.
· Business transfers: In connection with a reorganization, restructuring, merger or sale, or any other transfer of assets, we will transfer information, including personal information, provided that the recipient agrees to honor your personal information in accordance with our statement Of privacy.
When we share personal information with countries outside of your country's Economic Area and other regions that have comprehensive data protection laws, we will ensure that such information is transferred in accordance with this Privacy Statement and applicable data protection laws.
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Improper treatment of your personal data
If you consider that your right to protection of personal data has been injured by any conduct of our employees or our actions or responses, you presume that in the processing of your personal data there is a violation of the provisions set forth in the Federal Law for the Protection of Personal Data in Possession of Individuals, you can file the corresponding complaint or complaint with the IFAI, for more information visit www.ifai.org.mx
Modifications to the privacy notice
We reserve the right to make changes or updates to this privacy notice at any time, in response to new legislation, internal policies or new requirements for the provision or offering of our services or products.
These modifications will be available to the public through the following means: (I) visible announcements in our establishments or customer service centers; (II) triptychs or brochures available in our establishments or customer service centers; (III) on our website [privacy notice section]; (IV) or we will send them to the last email you provided us.